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What your email style says about you and how to communicate more creatively


Do to others as you would have them do to you

It’s a Golden Rule. I love its universality and its simplicity. In our recent Insights Discovery workshop in India*, with delegates from a mixed bag of faiths and traditions, this rule stood its ground and resonated with everyone.

However, when it comes to communication, we need to take this rule a step further.

Improve on the Golden Rule!? I hear you gasp. Don’t worry. I’m not talking about changing the essence of the rule, just its application. Stay with me. Our different personality preferences cause us to want different things out of our interactions. People who are action-oriented, extroverted, and direct want you to speak up, cut the fluff and get to the point. People who are analytical, precise, and reserved would rather you send them an email with all the detail laid out in a logical manner.

So, the tweak to the rule is, “Do to others as they would have done to them.”

Are you giving them what they...

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